FAQ

What is AYA Wallet?

AYA Wallet is an AI-powered mobile app and wallet with an integrated Language Learning Model (LLM). It allows users to interact with, manage, and take action on their crypto portfolios seamlessly, offering advanced AI-driven recommendations and strategies.

How do I install AYA Wallet?

You can install AYA Wallet by downloading the app from the official AYA Wallet website or from your device’s app store. Follow the on-screen instructions to complete the installation.

Is AYA Wallet available on both iOS and Android?

Yes — AYA Wallet is available for download on both iOS and Android devices via the Apple App Store and Google Play Store.

AI-Driven Features

How does the AI in AYA Wallet enhance my crypto management?

The advanced AI in AYA Wallet simplifies complex blockchain interactions and provides tailored recommendations and strategies directly within the wallet, acting as a smart personal assistant to improve your investment decisions.

What are some AI-driven features available in AYA Wallet?

• Personalized investment strategies
• Automatic portfolio rebalancing
• Intelligent notifications about market trends and opportunities

Multi-Chain & Asset Support

AYA Wallet supports multiple blockchains, including Bitcoin, Ethereum, Solana, and many emerging chains. Its multi-paradigm functionality allows users to interact with various blockchain technologies from a single app. See the Supported networks page for more details.

Yes — AYA Wallet can handle many types of digital assets across different blockchains, so you aren’t limited by a single chain.

Open Source & Contributions

AYA Wallet is open-source. You can access the code and audit reports on our GitHub repository. To contribute, visit the repository to report issues, suggest features, or submit pull requests.

Usage — Sending & Receiving

How do I send cryptocurrency?

Open Aya Wallet, select Send, enter the recipient address, choose the correct network and asset, enter the amount, and confirm the transaction. Always double-check the recipient address before sending.

How do I receive cryptocurrency?

Open Aya Wallet, tap Receive, copy your wallet address or show the QR code to the sender.

Troubleshooting

I lost access to my Aya wallet — what do I do?

Use your recovery phrase to restore your wallet. Follow the recovery instructions in the app.

My transaction is taking too long to confirm — what now?

Check network congestion and the TXID on a blockchain explorer. If it’s unconfirmed for a long time, you may consider re-broadcasting or increasing the fee if the wallet and network allow it.

Why can’t I send a transaction?

Ensure you have enough tokens and gas fees, the recipient address is correct, and your internet connection is stable. Try restarting the app if problems persist.

My wallet balance looks incorrect — what should I do?

Refresh the wallet. If the issue continues, verify the balance on a blockchain explorer and contact support if needed.

Restoring & Backups

How do I restore my wallet from a backup?

Select Restore Wallet during setup and enter your recovery phrase. Follow prompts to complete restoration.

How can I contact support?

For help, join our community on Discord or Telegram for real-time support.

Trust & Recognition

AYA Wallet is used by a wide range of users, from beginners to experts. It combines AI-driven features, multi-chain support, strong security practices, and open-source transparency.

Imported Wallets — Missing Accounts

If you import your Aya recovery phrase into another wallet and some accounts don’t appear, this is usually because:

• Additional accounts had no on-chain activity and therefore aren’t auto-discovered by the other wallet.
• The other wallet uses a different derivation path and doesn’t scan the accounts Aya created.

You can manually add accounts in the other wallet if it supports custom derivation paths, or continue using Aya to manage those accounts. Your funds remain safe as long as you retain the recovery phrase.